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Sympathy

Sympathy messages, written for 4 different relationships

A sympathy message cannot help, and trying to help is what makes most of them worse. Silver linings, reassurance about a better place, and instructions to be strong all ask the bereaved to manage the writer's discomfort.

The job is simply to be present in writing and to say the dead person's name.

The Create screen listing every occasion template as its own colored card: graduation, Christmas, friendship, anniversary

Pick the occasion

step 01 · nine templates

What actually makes a sympathy message land

Use the person's name. Bereaved people report that others avoid it, and that the avoidance makes the loss lonelier.

If you knew them, share one specific memory. A concrete detail about who they were is the single most valued thing in a condolence note.

Do not compare losses, do not explain the death, and do not promise that time heals.

Sympathy messages by relationship

Who you are writing to changes the message more than the occasion does. Each page below is written for one relationship.

What to write in a sympathy card

Card-length guidance and examples you can copy straight onto the page.

Timing and etiquette

  • "Let me know if you need anything" is well-intentioned and almost never acted on. Name a specific thing you will do and then do it.
  • Later is often better. The messages stop after two weeks and the loss does not.
  • It is acceptable and often best to say that you do not know what to say.

Common questions

What should you write in a sympathy message?
Use the person's name. Bereaved people report that others avoid it, and that the avoidance makes the loss lonelier. If you knew them, share one specific memory. A concrete detail about who they were is the single most valued thing in a condolence note.
How long should a sympathy message be?
Short. Name the person, offer one memory if you have one, make one concrete offer, and stop. Do not fill the card.
When should you send a sympathy message?
"Let me know if you need anything" is well-intentioned and almost never acted on. Name a specific thing you will do and then do it.

All 18 messages across every occasion

Say it as something they open

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